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Some Frequently Asked Questions about the QCommander
Why would I need
a software upgrade?
New
features and fixtures are often added and made available via
software upgrades. New software can be obtained on a PCMCIA card
from your dealer or can be loaded on to your own card by
LightProcessor. Detail of software releases and added features
are available on the QCommander Software page of this web site. It is
recommended that you upgrade from any version prior to 1.07L
whatever you situation. Subsequent versions may or may not have
enhancements that are of relevance to your application and use.
What do you
mean when you say 'upgrades must be VIA version
1.07L?'
Version
1.07 contained changes that effect the way new fixtures are
updated. This later fixture system must be in use on your desk
before upgrades after 1.07L can be installed. Please ensure when
ordering an upgrade that you specify the existing software
version you are running.
How do I tell
what software version I have?
At the Main
Menu, press ‘Store’ and the software version will be
displayed.
Do I have to
upgrade my fixture library when upgrading the operating software?
No. The choice to upgrade fixtures is made by the setting in the
options menu.
Do I have to
upgrade the operating system when upgrading the fixture library?
Not necessarily. It depends on the software version you are
currently using and the fixtures you wish to add. Check with your
LightProcessor representative.
When I upgrade
my software, all my fixtures have been changed, why is this?
When the
QCommander stores your fixtures choices, it refers to those
fixtures using their position within the list of all those
available. New software with additional fixtures listed, may
place your chosen fixture at a different position. This does not
affect any existing programs, and will only become apparent when
you program any new scenes or chases, or try and use the
‘Live’ function in Run Mode. Simple remove your current
fixture assignments and re-assign them from the new list.
How do I change
the fade and hold times on a chase once I have programmed it?
To edit a
chase, you must first go into Prog/Edit mode, then press
‘Chase’. Scroll up and down to get to the chase which
you want to edit and press ‘Store’. The QCommander will
automatically go to the first step in the chase. Press
‘Store’ again and then use the ‘Step +’
softkey to advance through the chase steps until you reach the
last step - which will usually be the step which has ‘loop
to start’ in the display. Press ‘Store’ again and
then ‘Escape’ and you will get the screen which allows
you to adjust the global fade and hold times for the chase. You
will be able to make any changes and store the chase as normal.
How do overlay
scenes work?
An overlay
scene is a special kind of scene which only replays information
for certain channels. Overlay scenes are programmed in exactly
the same way as normal scenes. Attributes which need to be
replayed are flagged with the word ‘Overlay’ by
pressing the softkey while the attribute name is shown in the
display. More than one attribute can be flagged in a single
scene, and for convenience the QCommander will open the shutter
and put the dimmer at full so that the programmer is able to see
what is going on.
The Capture
button doesn’t seem to do anything?
After
software version 1.07W an option to disable the Capture feature
was added. This can be switched on by pressing ‘Card’,
‘System’, ‘Options’, and then scrolling to
option 28. The trackball can be used to turn Capture on.
My midi keyboard
only switches the touch keys.
Some
smaller midi keyboards are offset by a number of octaves. This
can be overcome by changing the midi offset. To do this press
‘Card’, ‘System’, ‘Options’, and
scroll to option 29. The midi offset can be set using the
trackball, and the keyboard can be set to start switching at any
key.
I have uploaded
some programs from a memory card onto a new desk, but the
passcodes have changed.
When you
transfer programs from one desk to another, the passcodes remain
with the desk. Uploading new programs into a desk will not affect
the passcodes. Also, uploading new software leaves passcodes
unchanged.
The dimmer
channels on my intelligent lights only seem to switch even though
the chase I have programmed tells them to fade.
This is
probably due to the dimmer channel of the intelligent light being
set to ‘Snap’ rather than ‘Fade’. When the
QCommander assigns fixtures to DMX channels it makes certain
decisions about how the channel should function. You can change
the default settings via the ‘Set Up’,
‘ChnType’ Menu option. Scroll down to the appropriate
channel and then use the ‘Type’ softkey to change the
display to ‘Fade’. You should now find that the channel
will fade in response to the times set in the chase.
How can I erase
the whole memory of the desk?
Use
‘Card’, ‘System’, ‘Erase’, and the
press ‘Store’ to confirm that you want to erase some of
the memory. You can now use the softkeys to scroll through the
erase options, for example, you can just erase the keys without
affecting anything else. Erase Everything is an option, and you
must press ‘Store’ to confirm the choice.
copyright
This page was last edited
on 21/03/03
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